How we work

Book your order by calling us @ 416-317-6278 or

Email smartkourier@yahoo.ca or

Visit our office location at “Smart Kourier” 93 Dundas St. E, unit #107, Mississauga, ON, L5A 1W7

• We will prepare AWB (bar coded address label) as per addresses you provided us and email back to you.
• Please print and paste one copy of the AWB on your envelope (use envelope of reasonable size and quality to avoid loss/damage OR ask us to provide you free of cost. We will send with the driver when he comes to pick up your express letter)
• Let us know when you will be ready. After your “ready” call, we need minimum time bracket of one and half hour for express service for domestic shipment and three hours bracket for international shipment) for pick up.

NON-DOCUMENTS (PARCELS):

The procedure is the same as of documents. The only difference between a document and non- document shipment is COMMERCIAL INVOICE (available in downloads).

Three copies of ‘Commercial Invoice’ are to be filled and signed, together with one copy of AWB and pasted on your international package. In case of domestic non-document shipments only one copy of AWB, Commercial invoice is needed (these forms can be collected from our office or down loaded from our web site for free. We strongly recommend to fill and email these form to us prior to pick up for the purpose of (1) Keeping our record (2) To help you correct the mistake(s) and avoid the delay.

NOTE: Please weigh and measure the dimensions of your parcels/ boxes/ suitcases/ crates correctly..

CHARGEABLE WEIGHT:

Higher of the actual weight or dimensional (volume) weight is charged in the courier & cargo industry. Dimensional (Volume) weight can be calculated as following;

• TO GET ANSWER IN POUNDS (lb):
• Height x Length x Width (in inches) divided by 138
• Height x Length x Width (in centimeters) divided by 2277
• TO GET ANSWER IN KILOGRAMS (kg):
• Height x Length x Width (in inches) divided by 306.
• Height x Length x Width (in centimetre) divided by 5000